QA 현황과 실제 : 세브란스병원 간호부

목차

1. 머리말

2. 세브란스병원의 QA활동

3. 세브란스병원 간호부의 QA활동

4. 앞으로의 방향

본문내용

도움이 된다고 사료된다. 직원의 만족도를 높이기 위해서는 병원에서 이루어지는 업무가 각 부서간에 서로 밀접하에 연관되어 움직이므로 명확한 업무분담고 함께 업무의 흐름을 개선하는 것이 바람직하다고 본다.
이러한 노력을 위해 본 간호부서에서는 자체적인 CQI활동 진행과 함께 간호의 질 향상을 위한 개선활동을 수행하며 병원 전체적인 CQI활동을 위한 노력을 아끼지 않을 것이다.,
참고문헌
1. 세브란스병원(1994). 94QA Workshop.
2. 연세대학교 의과대학 세브란스병원 간호부(1995). 간호부 CQI활동 보고서.
3. 연세대학교 의과대학 세브란스병원 간호부(1996). 간호부 CQI활동 보고서.
4. 연세대학교 의과대학 세브란스병원 간호부(1996). 과장 수간호사 Workshop 보고서.
Abstract
Present Situations and the Reality of Quality Assurance : Department of Nursing, Yonsei Medical Center
In Ja Song
The Yonsei Medical Center has performed its activities for quality improvement by keeping in step with changes to provide high quality healthcare in its medical services. The Yonsei Medical Center established and declared "Patients Rights" in March, 1993, for the first time in our country and established the Department of Quality Improvement to continue its activities.
The Department of Quality Improvement has worked on the following activities:
1. Establishment of a system for quality improvement
2. Organization & operation of eight CQI teams
3. Education of quality improvement
4. Preparation for evaluation of the tertiary Health Delivery System
5. Utilization management
6. Patient satisfaction surveys
7. Hospital infections
8. Medical disputes.
Also, the department of nursing has worked on quality improvement activities in the management of manpower, nursing practice, patient satisfaction and hospital infection control through the committees. Eight teams in the nursing department have worked on CQI activities since 1995.
In the future, the Department of Nursing will continue to perform CQI activities in the departments themselves and will participate actively in CQI activities in the hospital for the satisfaction of both patients and hospital employees.

키워드

현황,   살제,   세브란스,   병원,   간호부