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of online business which goals is building strong brand on online.
Thus this study investigates three research questions. First, what is online brand equity? Second, Are values of web sites, which were informativeness, entertainment, and organization of web site affect on brand equity or not? Resear
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of open/close etc.)
Profit
Controls assigned P & L line items.
Controls food components, labor, waste, cash, and while managing shifts and/or areas.
Administration
Ensures that wage and hour policies and procedures are fallowed. (leaves of absence, regulations regarding the minor employment, breaks,
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on and Complaint Reports. Journal of Marketing Research,
Vol.XX(Feb), 21-28.
Bettman, J. R.(1973), Perceived Risk and Its Components: A Model and Empirical Test.
Journal of Marketing Research, Vol.10(May), pp.184-190.
Carr, Nicholas G.(1999), The Economics of Customer Satisfaction. Harvard Busines
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of Consumer Research, Vol. 17 (March), pp.375-384.
Howard, J. A., & Shelth, J. H., Theory of Buy Behaviour, New York : John Wiley & Sons, 1969.
Garvin, D. A., What does product quality really mean?, Sloan Management Review, Vol. 26, No. 1, Fall 1984, pp.25-28.
키워드 ; 고객만족경영, CSM, Customer Sa
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of Marketing, 52, 93-107.
Singh, J(1991), Understanding the structure of consumers' satisfaction evaluations of sevice delivery, Journal of the Academy of Marketing Science, 19(Summer), 223-44.
Smith, Ruth No. Bolton and Janet Wagner(1999), "A Model of Customer Satisfaction with Service Encounters I
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model. European J Marketing 37(11-12): 1762-1800.
Howard JASheth JN (1969). The theory of buyer behavior. New York: wiley, 145-150.
Joung KH (2004). The Effect of Family Restaurant's Service Quality on Customer Satisfaction and Revisit Intention. Korean J Culinary Res 10(4): 84-95.
Kang SUNa YS (200
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of residential satisfaction. Plopulation Research and Policy Review, 22: 127-146.
Porter, L. W. and Lawler, E. E. ill,(1968) Management Attitude and performance.
Pretty, Grace H., Chipuer, Heather M., Bramston, Paul. (2003). sense of place amongst adolescents and adults in two rural Australian town
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모델에 대한 검증연구 11
제 2 절 장애인 취업의 영향 요인에 관한 선행연구 12
1. 인적자본요인 12
2. 직업훈련의 인적자본 향상 13
3. 직업훈련효과성 및 취업효과 분석 13
제 3 절 직업훈련만족도에 관한 선행연구 14
1.
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of the customer in the global environment. I definitely promise to fulfill the responsibility of achieving customer satisfaction, training employees, ensuring the sales profit. 1. 지원 동기 및 본인이 지원 직무에 적합하다고 생각하는 이유는 무엇입니까?
2. 학업 이외에 관심과
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