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microbiological food quality of a university foodservice operation. J. Food. Service System 9(1): 25, 1996
(2001년 10월 23일 접수, 2002년 2월 20일 채택) Ⅰ. 서 론
II. 연구방법
1. 표준 recipe 개발
2. 저장기간에 따른 미생물적 품질 변화 관찰
3. 저장 기간에 따
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Quality of Family Restaurant Exert a Significant Influence Customer Satisfaction and Revisit Intention. Korea Association of Business Education 44(1):65-92.
Lee AJPark DHPark JW (2003). Effect of the Service Quality of Foodservice Industry on Customer Satisfaction, Revising Intention, and Oral Trans
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Quality Feedback from Patrons in the Fast Food Industry", Journal of Restaurant & Food service Marketing, Vol. 1(3/4).
Crafts. D. and C. Brown-Ukpaka(1996), "User Characteristics and Fast Food Nutrition Knowledge of International Consumers", Journal of Restaurant & Foodservice Marketing, Vol. 1(3/4
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Foodservice / 이재운 (학위논문)
외식 프랜차이즈 본부의 영향전략이 장기지향성에 미치는 효과에 관한 연구: 갈등과 만족, 몰입을 매개로 A Study on the Effect of Franchisor's Influence Strategies on Long-Term Orientation in Foodservice : Focused on Mediating Roles of Conflict
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foodservice.co.kr
www.delinews.co.kr
www.hankyung.com
www.fnnews.com
글로벌경영 CASE 100 - 박의범, 두남, 2009
프랜차이즈 운영과 창업 실무 - 서정헌, 한국생산성본부,2008
BBQ 원칙의 승리, 올리브치킨 혁명 - 윤홍근, 중앙 M&B, 2006
프랜차이즈 TOP 100 - 장재남, 책
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Quality of Family Restaurant Exert a Significant Influence Customer Satisfaction and Revisit Intention. Korea Association of Business Education 44(1):65-92.
Lee AJPark DHPark JW (2003). Effect of the Service Quality of Foodservice Industry on Customer Satisfaction, Revising Intention, and Oral Trans
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Quality
3) Service
4) Cleanliness
5) Value
6) Food Service
7) 맥도날드의 강점과 약점
Ⅳ. 고객만족 개념 & 특징
1. 제품전략
1) 제품(품질) / 서비스의 표준화
2) 신제품 개발
2. 인적자원관리 전략
1)
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