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논문 935건

customers’ normative commitment. Also, customers’ continuous commitment, normative commitment, and affective commitment significantly influence customer participation behavior, while normative commitment and affective commitment have a significant effect customer citizenship behavior. Research thus
  • 페이지 12페이지
  • 가격 6,000원
  • 발행일 2019.05.29
  • 파일종류 아크로벳(pdf)
  • 발행기관 한국조리학회
  • 저자 Hyo Sun Jung, Hye Hyun Yoon
customer’s commitment, and customer citizenship behavior, which play an important role in the service operation management. For this study, we derive 10 hypotheses and conducted questionnaires on corporate reputation, affective commitment, calculative commitment, and customer citizenship behavior(Ad
  • 페이지 22페이지
  • 가격 6,000원
  • 발행일 2019.10.17
  • 파일종류 아크로벳(pdf)
  • 발행기관 한국서비스경영학회
  • 저자 최진용, 이인태
The purpose of this research were to (1) examine the role of Other Customer Attribute(sub-dimensions: Physical attractiveness, Displayed positive emotion and Helpfulness) in the formation of cruisers' Affective Commitment, (2) investigate the relationships between Affective Commitment, Customer Citi
  • 페이지 21페이지
  • 가격 5,600원
  • 발행일 2018.05.25
  • 파일종류 아크로벳(pdf)
  • 발행기관 관광경영학회
  • 저자 한은지 ( Eunji Han ) , 김인신 ( Insin Kim )
affective commitment, organizational citizenship behavior, and customer orientation, and negative relationships with workplace deviant behavior. We also confirmed the moderating role of Jeong between six areas of work life and outcomes. When we apply some standard managerial practices taken from one
  • 페이지 37페이지
  • 가격 7,200원
  • 발행일 2016.07.25
  • 파일종류 아크로벳(pdf)
  • 발행기관 한국학술연구원
  • 저자 ( Chang Gu Heo ) , ( Sun Hee Kim ) , ( Seo Yong Kim )
citizenship behavior and affective commitment, and explore the mediating role of lead-member relations (LMX) under the light of social exchange. Data was collected using questionnaires filled out by 198 office staffs and subordinates of enterprise and public institution managers in China. Relation
  • 페이지 24페이지
  • 가격 6,000원
  • 발행일 2019.09.01
  • 파일종류 아크로벳(pdf)
  • 발행기관 한국인적자원개발학회
  • 저자 Peng Peng
citizenship behavior and the mediating role of psychological empowerment in the relationship between empowering leadership and organizational behavior in Chinese employees. Moreover, this study demonstrates the moderating role of affective commitment between psychological empowerment and organizatio
  • 페이지 11페이지
  • 가격 6,000원
  • 발행일 2016.09.05
  • 파일종류 아크로벳(pdf)
  • 발행기관 부산대학교 중국연구소
  • 저자 Wang, Zhi-Cheng, Fu, Bin, Han, In-Soo
customer oriented behavior and these influences were fully mediated by employees’ affective commitment to their organizations; (2)procedural justice had negative influence on employees’ turnover intention and positive influence on customer oriented behavior and these influences were only partially m
  • 페이지 12페이지
  • 가격 6,000원
  • 발행일 2019.09.01
  • 파일종류 아크로벳(pdf)
  • 발행기관 한국콘텐츠학회
  • 저자 Jin-Wook Seo, Li Liu, Moon-Sun Kim
citizenship behavior via affective commitment(mediation effect) among hotel employees. In particular, the main interest is to identify whether the indirect effect of emotional exhaustion on organizational citizenship behavior through affective commitment is dependent on the value of proactive person
  • 페이지 26페이지
  • 가격 6,000원
  • 발행일 2016.10.25
  • 파일종류 아크로벳(pdf)
  • 발행기관 대한관광경영학회
  • 저자 이형권
citizenship behavior via affective commitment. Specifically, the main interest is to examine whether the positive indirect effect of leader-member exchange depends upon the value of psychological empowerment and perceived organizational support. The results of this research are as follows:First, aff
  • 페이지 23페이지
  • 가격 5,800원
  • 발행일 2019.03.25
  • 파일종류 아크로벳(pdf)
  • 발행기관 대한관광경영학회
  • 저자 이형권 ( Lee Hyeongkwon )
affective organizational commitment (AOC) and organizational citizenship behavior (OCB). CSR perceived by employees showed an indirect effect on OCB through a full mediation of AOC, indicating that employees who believe that their hotel has a strong commitment to community outreach and charitable gi
  • 페이지 24페이지
  • 가격 5,900원
  • 발행일 2014.11.13
  • 파일종류 아크로벳(pdf)
  • 발행기관 한국관광학회
  • 저자 ( Mi Sung Lee ) , ( Wan Soo Kim )
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