Manzana insurance

소개글

Manzana insurance에 대한 보고서 자료입니다.

목차

1.What is the basis for competition in the market that FruitVale serves?

2.What is your assessment of the rules used to assign priorities at FruitVale?

3.What are the important measures of operating performance for the Fruitvale branch? How well has the branch been performing according to these measures?

4.Where is the bottleneck in the system? How will you solve the bottleneck problem?

5.Why does it take so long to process an application?

6.What are your recommendations for managerial action? In particular, how should Manzana respond to Golden Gate’s new policy of one-day service?

본문내용

1.What is the basis for competition in the market that FruitVale serves?
The basis is turnaround time (TAT). Originally, insurance rate and commission schedules were essential. However, the harsher the competition is, the more identical those two dimensions are. So TAT become the most important factor in this competitive market.
2.What is your assessment of the rules used to assign priorities at FruitVale?

키워드

Manzana ,   Insurance,   HBR,   9-692-015,   Fruitvale Branch,   하버드비지니스리뷰,   아티클