사회복지전문요원의 업무 태도에 관한연구

목차

I. 머리말

II. 이론적 배경 및 가설의 설정

III. 자료 수집 방법 및 분석 방법

IV. 분석 결과의 논의

V. 맺음말: 이론적, 정책적 함의

본문내용

New York: Pergamon Press.
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Jayaratne, Srinika and Wayne A. Chess(1983). "Job Satisfaction and Turnover among Social Work Administrators: A National Survey", Administration in Social Work, Vol.7(2), pp.11-22.
Maier, Norman R. F.(1985). Psychology in Industry, Houghton Mifflin Company.
Maslach, C. H. and S. Jackson(1981). "The Measurement of Experienced Burnout", Journal of Occupational Behavior.
Matheson, W., Van Dyk, C., Millar, K.(1997). Performance Evaluation in the Human Service, New York: The Haworth Press.
Millar, Kenneth I.(1988). The Development and Field-test of Behaviorally Anchored Rating Scales for Evaluating Performance of Professional Social Workers, Ph. D, Thesis, University of Texas at Arlington.
Muchinsky, Paul M.(1983). Psychology Applied to Work, Homewood, Illinois: The Dorsey Press.
Abstract
Determinants of the Social Welfare Workers'
Job Attitude in Public Sector
Song, Keun-Won
This paper is to find out some factors to affect social welfare workers' job attitude in public sector in Korea, especially testing the hypothesis "the satisfiers affect positive job attitude, while hygienes affect negative job attitude." employing various quantitative analytic tools such as frequency, correlation, regression, and factor analyses. Research findings are as follows.
1. Factors such as indoctrination of professional values and ethics, needs for human relations and age are found as the major determinants of positive job attitude, the desirable job-related attitude of social welfare workers evaluated by themselves, including endeavor for ability development, completeness of preparation for work, job related activities after work, time management, acceptance of guide and policy of government, etc.
2. Factors such as job itself, needs of recognition, organizational administration and policy, degree of indoctrination of human dignity, marital status and sex are the major determinants of negative job attitude, the undesirable job-related attitude of social welfare workers evaluated by themselves including uncooperative, unacceptable attitudes, and loss of trust on clients, etc.
3. Factors such as job itself, marital status and need of recognition are the major determinants of their intention of turn-over.
These findings suggest that the basic assumption of Herzberg's two-factors theory, satisfiers and hygienes are di-dimensional, cannot be accepted, and that value factors be important for professional social welfare workers to increase their positive attitude and to decrease their negative attitude when performing their job. Also, based on these findings, some recommendations are provided such as the importance of professional values and ethics in training and retraining programs for social welfare workers.

키워드

사회복지,   사회복지전문요원,   효율성,   전문직,   공적 부조 사업,   부정적 업무