우리 나라 중소기업 정보시스템의 성공요인에 대한 실증분석 (CSF)

목차

I. 서론

II. 이론적 배경
1. 정보시스템 성공지표로서의 사용자 만족도
2. 정보시스템의 주성공요인

III. 연구모형 및 변수의 측정
1. 연구모형
2. 변수의 측정

Ⅳ. 실증분석
1. 표본선정 및 표본의 특성
2. 도구의 신뢰성 검증
3. 가설검정

Ⅴ. 결론
1. 연구결과의 요약
2. 연구의 문제점 및 향후 연구과제
참고문헌
Abstract

본문내용

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Abstract
An Empirical Study of MIS CSF's for Small & Medium Business In Korea
Ahn, Jae-young
The purpose of this paper id to study the factors influencing MIS user satisfaction. For this purpose, I have reviewed the results of past studies on the performance factor of MIS, and introduced a new model associated with small & Medium Business.
On the basis of this model, I have hypothesized that the following variables influence user satisfaction : (gender, age), individual characteristics(user attitude, training for user), managerial characteristic(top management involvement, organizational support) and task characteristics(task structure)
There were 195 participants surveyed using questionnaires from 25 different small & medium Business in Pusan.
The research model and associated hypotheses were tested by following statistical techniques: reliability test, regression, t-test and ANOVA.
The findings of this study are follows;
1. It was found that gender and age are not correlated user satisfaction.
2. Among individual characteristics, only user attitude influence user satisfaction significantly.
3. While organizational supports influence positively user satisfaction, top manage ment involvement do not influence it.
4. Task structure is highly correlated with user satisfaction.
In spite of many factors affecting MIS success, this study did not consider all variables affect on user satisfaction. We need integrated model including more various factors.

키워드

정보시스템,   성공지표,   중소기업