Shouldice case memo

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Shouldice case memo에 대한 보고서 자료입니다.

목차

Evaluation of Shouldice’s performance

Evaluation of options suggested

Recommendation

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Evaluation of Shouldice’s performance
Formed in 1965, Shouldice Hospital has earned a reputation for its specialty of hernia repairs. By 2004, 7,600 operations were performed per year, with the recurrence rate of only under 1%, which is remarkably lower than the gross rate of 10% in US. As a result, despite it relied entirely on word-of-mouth advertising, the number of patients are growing so that its backlog of scheduled operations is growing by 100 every six months. Therefore it operates nearly at full capacity with 89 beds. A number of factors contribute to Shouldice’s success.
The Shouldice Method – surgery techniques
Its unique and highly developed operation method and policy repairing only external hernias made most of operations done within 45 minutes. These guarantee high-quality service and quick delivery.
Unique service concept
In Shouldice, everything is patient-centered. It provides a unique experience and comfortable environment to all of its patients. The patients are encouraged to exercise after operations for quick recovery and rehabilitation. Every square foot of facility is carpeted to reduce the hospital feeling and the possibility of a fall. And also, Shouldice encourages patients to take advantage of exploring the premises and making new friends. It is important in the sense that it helps to alleviate anxieties of patients and gives pleasant experience during the stay in the hospital.
Cost
It offers reasonable rates. The charges range from

키워드

Shouldice,   Case analysis,   Memorandum