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physical evidence attributes, satisfaction level is low to create internal environment and space where members can enjoy exercise comfortably and rest in a refreshing and comforting manner. Moreover, it is necessary to continue to complement differentiation elements so that the members can feel the
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Physical Distribution & Logistics Management, Vol. 28, No. 2, 1998.
Cookie, J.A. "3PLs Look Toward More Realistic Growth,' Logistics Management, Dec 1996, p.239.
Cookie, J.A. "To out source or not to cut source," Logistics Management Distribution Report, 1998, p.57.
Factors, R., "Study Looks at the
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