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circle of acquaintances and activities will have a beneficial effect. The good news about aging, observes Erdman B. Palmore of the Center for the Study of Aging and human development at Duke medical Center in North Carolina, is many of the factors related to longevity are also related to life satisf
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Japanese-style business.
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* Ph.D., Associate Professor, School of Business Administration, Kyonggi University
** Professional Service Management of Graduate School Kyonggi University
*** Ph.D. Candidate, Department of Management, University of Nebraska-Lincoln
Key Words
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It Pays to Solicit Customer Complaints,\" Telemarketing, Vol. 7, No. 5,
November 1988.
Uttal, B., \"Companies That serve You Best,\" Fortune, December 7, 1987, pp. 98-116.
Parasuraman, A., L. L. Berry, and V. A. Zeithaml, \"Understanding Customer Expectations of
Service,\" Slogan Management Review,
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in Manufacturing, Journal of Labor Economics 14:
254~285.
Park, K. S. (1997a), A Theory of On-the-Job Learning,
International Economic Review 38: 61~81.
Park, K. S. (1997b), On-the-Job Learning, Externalities,
and Economic Growth, mimeo.
Pfeffer, J. (1994), Competitive Advantage through People:
Un
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Job in the Overseas Sales Department leading
to a managerial position.
3. Qualifications : University degree in economics and some
experience of export procedures in a
Japanese trading company
4. Experience : October 1900-Prest xxx Trading Co. Ltd.
Export Department.
5. Education : March 1900-Janua
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