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량위기도 악화되었다. 식량위기는 남극 대륙에서 휘몰아치는 서풍이 강해지면서 밀의 주요 수출지인 호주 남부의 습한 공기와 비를 빨아들여, 수년간 가뭄이 이어진 데서 비롯되었다. 많은 기후학자들은 바람의 흐름이 이렇게 바뀐 것은 기
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Epstein, Paul D. (1996). Redeeming the Promise of Performance Measurement: Issues and Obstacles for Governments in the United States. In Arie Halachmi and Geert Bouckaert (eds), Organizational Performance and Measurement in the Public Sector: Toward Service, Effort and Accomplishment Reporting, Quor
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Epstein, Paul D. (1992). Get Ready: The Time for Performance Measurement Is Finally Coming. Public Administration Review, 52(5).
Fitzerald R. and Robert T. Durant (1980), Citizen Evalations and Urban Management :Service Delivery in an Era of Protest. Public Administration Review, 40(6): 584-594.
For
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Epstein, Paul D. (1992). Get Ready: the Time for Performance Measurement is Finally Coming, PAR, 52(5).
Fowler, Jr, Floyd J. (1974). Citizen Attitudes Toward Local Government, Services and Taxes, Cambridge, Mass; Ballinger Publishing Co.
Hatry, Hary P. (1980). Performance Measurement Principles and
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Epstein, Paul D. (1984). Using Performance Measurement in Local Government : A Guide to Improving Decisions, Performance, and Accountability, New York; Van Nostrand Reinhold Co.
Gaster, Lucy. (1995). Quality in Public Services : Managers\' Choices, Buckinham. Philadelphia, Open University Press.
Hat
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